OffroWe’re here to help
Email us and a person will reply, usually within one working day.
Feedback
Ideas and feature requests: use Send feedback in the extension’s Settings, or email us.
support@getoffro.comBefore you write
The code email didn’t arrive
Check your spam folder, and wait a minute before asking for a new code. Still nothing? Use Continue with Google, or email support with the address you used.
A payment went through but my credits didn’t arrive
Credits usually arrive within seconds. Reopen your Profile in the extension. If they’re still missing after a few minutes, email support with the email you signed in with; there’s no need to include card details.
Offro doesn’t hear the call
The call has to play in a Chrome tab (Meet, or Zoom and Teams in the browser). Open that tab, then press Start interview from the panel. The in-app guide (How to use Offro) has more tips.
Deleting your account
Email support@getoffro.com from the address you signed in with. Your history, jobs and notes are on your computer: remove the extension to delete them.